Privacy policy

Privacy Policy – Saazoo

Last updated: February 17, 2026

This Privacy Policy describes how Saazoo ("we," "us," "our") collects, uses, and protects personal data when you visit our website saazoo.com, place an order, or use our services (collectively, "Services").

Updates to This Policy

We may periodically update this policy to reflect changes in our services, legal obligations, or business practices. The latest version will always be available on this page with an updated date.

What Data We Collect

Data You Provide

We collect personal data that you voluntarily provide, including:

  • Contact information (name, address, email, phone number)
  • Order and payment data (invoice, delivery address, confirmation)
  • Account data (if applicable)
  • Customer service communications

Automatically Collected Data

We automatically collect technical data when you use our site, such as IP address, browser type, device type, pages visited, and interactions — often through cookies and similar technologies.

Data from Third Parties

We may receive additional data from trusted partners (e.g., payment processors, shipping companies, service providers) to fulfill orders and provide services.

Purpose of Data Processing

We process data only when necessary and in compliance with the law, specifically to:

  • Fulfill orders and provide customer service
  • Communicate regarding your order
  • Improve our website and services
  • Comply with legal obligations (e.g., tax documentation)
  • Prevent fraud and abuse
  • With your consent – send information and marketing materials

Cookies

We use cookies and similar technologies to ensure website functionality, improve performance, and – with your consent – for analytics and marketing.

You can manage cookies in your browser settings. Disabling them may affect the website's functionality.

Data Sharing

We share personal data only when necessary to provide services or required by law. This includes:

  • Payment processors
  • Logistics partners
  • IT and hosting service providers
  • Government authorities (when required by law)

We do not sell or rent personal data to third parties.

External Sites

Our site may contain links to other websites. We are not responsible for their content or privacy policies. Please review their policies separately.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

Data Security and Storage

We implement appropriate technical and organizational measures to protect data from unauthorized access, loss, or misuse.

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, unless laws require longer retention.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (if data was processed based on consent)
  • File a complaint with your local data protection authority

To exercise these rights, contact us at: hello@saazoo.com. We may request identity verification to protect your data.

International Transfers

If data is processed outside your country (including outside the EU), we implement appropriate safeguards, such as standard contractual clauses, if required.

Contact Information

Store Name: Saazoo

Address: 1 Callister Cres, Theodore ACT 2905, Australia

Email: hello@saazoo.com

Phone: +61 340 537 006

Contact Form: Click here

Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM AEST

We typically respond to email messages within 24 hours (Mon–Fri) — weekend messages answered Monday.